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TOPIC: On Hold default hangup?
#69954
On Hold default hangup? 1 Year, 3 Months ago Karma: -4
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willyjsimmons
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Last Edit: 2011/11/06 20:02 By willyjsimmons.
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#69970
Re: On Hold default hangup? 1 Year, 3 Months ago Karma: 118
first of all your info is so limited that almost noboby could help you...compatible obviously to a noob but resolving your question asterisk does not have default hold time...seems a timeout in your phones or lines tried to replicate but having no problems with hold times in my pbx´s
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fmvillares
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#69975
Re: On Hold default hangup? 1 Year, 3 Months ago Karma: -4
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Last Edit: 2011/11/06 20:01 By willyjsimmons.
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#69980
Re: On Hold default hangup? 1 Year, 3 Months ago Karma: 156
It would seem fmvillares did do exactly that:

..but resolving your question asterisk does not have a default hold time. . default or otherwise, just no hold time setting.

because of that there are no buttons to set it, neither in Asterisk (you probably mean FreePBX) or Elastix.

. .seems a timeout in your phones or lines . . or possibly a mis-configured Router, seem a REASONABLE DIRECTION TO FOLLOW.
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dicko
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Last Edit: 2011/01/27 22:10 By dicko.
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#69984
Re: On Hold default hangup? 1 Year, 3 Months ago Karma: -4
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#69985
Re:On Hold default hangup? 1 Year, 3 Months ago Karma: 9
Hey willyjsimmons,

I think I may know what you are requesting as I have the same prob and just been living with it.

First we need to know, are you having this prob on "softphone" on one or more computers?,

or is this occurring on all phones (voip, hardline, etc...)? And, are you experiencing the same prob that I am that when you place a received call on hold (with your softphone) after a time of say 2 min to five mins it automatically hangs up the call or extension?

There is no setting in the Elastix or FreePBX for setting the hold time per extension that I am aware of. All the research I have done leads to beleive that it is a problem with the softphone software or phones being used.

As dicko suggested, it may be a problem within your router, I am more inclined to think it is a "keep-a-live" issue that my softphone is having, but like dicko suggested I will seek further into my router.

I can appreciate your frustration, as they say, been there - done that, I too have been placed in the position of having to seek info on what the boss can't find and he does that so you look bad and not him, so don't get too frustrated with him or us. Everyone on here is volunteer and some of us don't always related to the problems at hand and need a little more understanding of your problem.

So if you would just let us know what type of phones your using,
if the call that hangs up is one extension calling another, or a incoming call to an extension, or what. Kind of give us a better idea of what is occurring beside just a time limit on hold times.

Hope this helps, let us know if we can help any further and, Welcome to Elastix.


Amphibian
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Amphibian
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#69986
Re:On Hold default hangup? 1 Year, 3 Months ago Karma: 156
For less than six bucks I suggest to our new friend:

www.amazon.com/How-Win-Friends-Influence-People/dp/0671723650

It might help him with his anger/as yet undiagnosed DSM-IV issues.
Good luck with this guy Amphibian.
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dicko
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Last Edit: 2011/01/27 22:36 By dicko.
There are other solutions!!
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#70039
Re: On Hold default hangup? 1 Year, 3 Months ago Karma: 6
willyjsimmons wrote:
I forgot Dickheads travel in pairs. Yeah I got it. There is no setting.
Enjoy your weekends!

No usually they troll technical forums insulting those trying to help them alone.
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#70050
Re:On Hold default hangup? 1 Year, 3 Months ago Karma: -4
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Last Edit: 2011/11/06 19:59 By willyjsimmons.
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#70055
Re:On Hold default hangup? 1 Year, 3 Months ago Karma: 9
willyjsimmons wrote:
"Thanks for YOUR response Amphibian, you're a nice person.",

thanks for the complement, but before you go to far, I am probably one of the biggest A**holes known to mankind, I'm really not a nice person and really don't even like myself, and yes, I travel with the "D-H's" too. The difference is, I just put it in a little different perspective since I felt like you were experiencing the same prob I have.

But all this bickering aside, DH or not, the main question is, did what you post last solve your problem? If so then I will try it to. If not, then lets try to get it resolved if at all possible.


Hang in there, life gets better as you get older, after all we are living proof of that.

Have a great day

Amphibian
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